Disclosures & policies

Who operates MARCO

MARCO SOFTWARE PTY LTD · ABN 69 701 588 061 · ACN 701 588 061. Our main business location is Queensland, Australia. Contact and postal correspondence.

Screening, AI and professional review

MARCO combines public regulatory data, automated rules and AI-assisted analysis. Results may be incomplete, out of date or incorrect. A permitted result, score, PDF or workflow status is not regulator approval, certification, legal advice or medical advice. Coverage differs by market and product type. Review the cited source and applicable national rules before manufacture, import, labelling or sale. Full disclaimer · Sources and coverage.

MARCO is independent of the regulators whose materials it cites. Their names and links identify sources and do not imply endorsement. Interface translations assist navigation; the original regulatory text prevails.

Information you submit

Account details, screening inputs and uploaded files are processed to deliver the features you request. Anthropic provides AI processing; other service providers handle hosting, storage, security and communications. Processing can occur outside Australia. Do not submit patient records or unnecessary sensitive personal information. A supplier receives the project and contact details you choose to send when requesting a quote. Privacy Policy and providers.

Cookies and optional tracking

Essential storage supports sign-in and requested features. Optional analytics and advertising measurement require a separate choice. Rejecting them does not prevent normal use. Cookie Policy · Cookie preferences.

Marketplace and commercial relationships

Suppliers are independent businesses. Listing checks and verification labels have limited scope and do not guarantee quality, licences, capacity or regulatory compliance. Check evidence directly before contracting. Health Icons is affiliated with the team behind MARCO; its listing is not an independent recommendation. Quotes, supply agreements and supplier payments are between the parties involved. See the marketplace terms.

Pricing, cancellation and customer rights

Review the price, currency, billing period, inclusions and any renewal terms shown before placing a paid order. Our Terms of Service explain account use, cancellation and liability. Nothing in our policies removes rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law. Contact support@trustmarco.com about billing or service issues.

Security and complaints

Trust & Security explains our safeguards and how to report a vulnerability. We do not claim SOC 2 or ISO 27001 certification. The Privacy Policy explains access, correction, deletion requests and privacy complaints. For a disputed screening result, send the result and authoritative source to support.