HTTP 500internal
Internal server error
internal_error
What it means
Something went wrong on our side. The `request_id` in the response is the key to debugging.
Common causes
- Upstream AI provider (Anthropic) returned an error.
- Database connectivity blip.
- Bug in our code (rare; auto-reported to Sentry).
How to fix
- Retry — most internal errors are transient. We do NOT cache 5xx idempotency responses precisely so retries can succeed.
- If it persists, send `request_id` to support@regcheck360.com.
Example
// 500 response
{
"error": "Internal server error",
"request_id": "req_…"
}